Bryan is a Product Manager
I research, assess and define product strategy for Jack Henry & Associate's enterprise software—collaborating with a team of engineers, designers, marketing, sales and support.
We're on a mission to make bank employee's lives simpler, more pleasant and more productive.
September 14, 2016
We don’t always hear directly from end-users, but we do hear from the businesses, or clients, who purchase our products. Often, clients present us with a smattering of feature requests that represent a portion of their end-users’ pain points. These requests also include their own ideas and features they see from competitors. The ideas coming from clients is only a portion of the forces at play. Product teams also face internal pressure from sales, operations and engineering. It’s the job of the product manager to assess all these inputs and find the greatest good.
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January 5, 2016
I believe enterprise software goes beyond making employees productive and more efficient. I believe enterprise software has the power to change an institution’s vision, values, assumptions, beliefs and habits. But above all, I believe that enterprise software can impact a company’s culture, which is something that is pre-existing in the institution’s genetic code; not something that employees bring with them.
Continue reading on Medium → 5 min read